Shipping policy

Thank you for shopping with Month End Club. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Everything we sell is made to order. Your items are usually printed and dispatched within 2–5 working days (excluding UK bank holidays), then posted to you. Delivery times start from dispatch.

Orders placed on weekends or bank holidays go into production the next working day.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to the United Kingdom, most of Europe, the United States and Australia. UK delivery is free on orders of £35 or more; delivery to other countries is free on orders of £60 or more. The cost and estimated delivery time for your country are shown at checkout.

Customs, duties and taxes (orders outside the UK)

Your order is made by our production partner, often at a facility in or near your region, so many orders don't cross a border. If yours does, import duties, taxes or carrier fees may be charged on delivery. Where these can be collected at checkout, they'll be shown before you pay; otherwise they're the customer's responsibility.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Contact our team at shop@monthendclub.com or use the contact details in our contact information policy.